How To Set Up Cox Internet Modem

Cox Communications Installation Guide

Modem and Cable Box Guide

Our Installation Guide

As a leading cable and internet provider, millions of Americans rely on Cox Communications to connect to the digital world. Like many cable companies, Cox only operates in a few states. But, if you lot've recently moved to one of these states, Cox Internet services may exist the perfect fit for your needs. You tin but correct pack select the best package that suits your needs and install it. Moving can be stressful, merely with Cox, choosing an cyberspace plan and getting your wifi router and other equipment setup will be a breeze.

Installing Cox Internet is easier than ever. Recently, Cox launched its Easy Connect self-installation kits. With these kits, you lot can install Cox Internet in nether 30 minutes. Here'due south what you need to know to become started with cocky-installing Cox services.

Ways to install Cox Communications

In one case you choose your preferred Internet package and purchase your service, you have two options for installing your Internet and/or cable service:

Cox Easy Connect
Cox Pro Connect

Moving is already a tough and complicated experience. The pressure level of finding the right internet provider can add to those stresses. Companies like Cox provide a wealth of Internet, telephone, home security and cable packages. Finding the perfect bundle or bundle isn't always easy, but SmartMove is hither to help. Using our SmartMove Cyberspace finder, SmartMove connects you lot with the best providers in your area, free of charge.

Self-installation vs. professional person installation

Cox Like shooting fish in a barrel Connect is a costless self-installation kit that comes with everything y'all need to set upwardly your Internet services past yourself. This includes all necessary cables, an easy-to-use smartphone app and a wealth of online tools.

Cox Pro Connect requires a trained technician to come to your dwelling during a specified block of time. This professional person will handle the unabridged installation process for you. However, the Cox Pro Connect service isn't free. Net installation fees can vary past package and location.

In the past, Cox's installation procedure was almost entirely handled by trained technicians. Today, Cox provides a library of manuals, instructions and online guidance for self-installation. While self-installation may sound intimidating, it's incredibly easy. Simply follow the steps beneath, and you can self-install your Cox package in less than 30 minutes.

The Cox Communications like shooting fish in a barrel connect cocky-installation kit

Technician holding modem

That'southward everything you need to perform an installation. Remember, you can however buy (or rent) an upgraded modem or gateway from Cox or third-party sellers. When you are set up to get started, brand sure yous have your smartphone handy, the Cox app is extremely useful. Their virtual assistant, Oliver, can provide tips during installation. You may likewise need the app during the terminal installation step. The app is not necessary for the installation, but it is helpful.

We also recommend checking your speed using the Cox speed test. This will help you identify whatsoever issues. If your speed is significantly lower than advertised, be sure to accomplish out to back up.

Bundle of multicolored cables

What Does the Cocky-Install Internet Kit Include

Every Cox Like shooting fish in a barrel Connect self-installation kit comes with the post-obit:

Coaxial cablevision, sometimes referred to as a Coax
Power cord
Ethernet cable
Gateway device
Instruction manual
Cablevision filter
Phone cord (possibly)

How to Self-Install Internet

The Cox Self-Install Kit can be set up-up in these like shooting fish in a barrel steps.

i Connect Modem

Connect i cease of your coax cable to your Modem and the other end to your cable outlet.
Connect the ability cord to your Modem and plug the other end to the electrical outlet.
Wait for the Modem to connect to the network. When the 'Online Status' calorie-free is solid, that means it's connected.

2 Connect Modem to Computer or Wi-Fi Router

Now that your Modem is gear up up, you can connect the Ethernet Cable from the Modem to your calculator
If you are using Wi-Fi, connect the other stop of the Ethernet Cable to your wireless router

three Activate Modem Online

Now you can actuate your Modem. Get to Spectrum.internet/selfinstall from your computer or mobile phone
Click 'Go Started' and follow instructions
Once y'all're activated, don't forget to create a username and manage your account on Spectrum.internet

Watch This Video Most Getting Started

How to Self-Install Cox Communications

A step-by-step guide to installing Cox Communications

1 Identify your equipment

You lot can pick guild your Cox Easy Connect kit online or pick up at a nearby store. If y'all order information technology online, you may take to pay for shipping costs. Once you have your kit, take the equipment out of the box and double-check to make sure you lot have the required materials. You should have the following things:

Coaxial cable
Ability cord
Ethernet string cable
Cable filter
Instruction manual
Cox gateway device/modem

If you lot are missing whatever materials, contact Cox back up or revisit the store to inquire for assistance.

2 Turn off Cyberspace-connected devices

While your Net-continued devices won't experience any harm from staying plugged in during the installation process, they may take issues picking upward the Internet signal at first. It is recommended that you turn them off during this process. In one case the installation is completed, yous can plow on and check to encounter if they can observe the connection.

3 Find the right spot for your gateway/modem

Placing your modem in the right spot is a large component of a potent Net connection. Ideally, you lot desire to choose a location that is a central point to your dwelling. Often, this is a living room or bedroom, but try to choose a room that'south relatively open. You don't want to put your modem in a modest closet with airtight-off walls. This may touch on the WiFi signals from reaching other rooms at full forcefulness.

Likewise, keep in mind you need to choose an expanse shut to a coaxial outlet and a ability outlet. Typically, mod homes have a few different coaxial outlets. Yous should have one in the main room and, mayhap, a few in the bedrooms.

4 Plugin your modem/gateway

Once y'all accept selected an area, have the coaxial cable provided in your Easy Connect Kit and screw it into the back of your modem. Side by side, screw the other end of the cable into the coaxial outlet. Avoid screwing the cable also tightly. It will make information technology difficult to unscrew if you need to motion the modem in the future. Finally, plug the provided power cablevision into the back of the modem and so into a power outlet.

In one case your coaxial cablevision and power cable are plugged into the modem and their respective outlets, plough the device on. From hither, yous volition follow the steps below depending on the type of equipment you chose (i.eastward., gateway, non-WiFi modem or phone modem).

Watch This Video Nearly Getting Started

Self-installing a Cox non-WiFi modem (Arris CM8200)

Modems are non-WiFi-enabled devices. You lot will demand to plug your computer, laptop or Smart TV directly into the modem using the Ethernet cable provided to employ the Internet.

1 Wait v minutes

The Cox Piece of cake Connect Modem is the Arris Touchstone CM8200. To stop the installation process with the Arris CM8200, follow the instructions beneath. Wait five minutes for the modem to fully boot up

ii Ensure the "Online" low-cal is solid light-green

The Online lite is the fourth and final light on the modem

3 Connect the ethernet cable

Put one stop of the cable in the modem
Put the other end into your device
You should hear a click each time

Encounter the account activation department below

Self-installing a Cox WiFi gateway (Technicolor CGM4141, Arris TG1682 or Technicolor CGM4331)

Gateways are modem and router combination devices. They permit you to both apply ethernet cables to connect to the Net as well as provide WiFi throughout your dwelling. Cox currently provides three separate gateway devices in Easy Connect kits. Y'all can choose your gateway in-shop, and the gateway you receive varies based on location, packages and availability.

2 Connect devices to WiFi.

Check the sticker on the bottom of the gateway.
Find the network name (SSID) and the password.
Use those to connect your devices.
See the account activation section below.

Activating your Cox business relationship

The final step for all three modems/gateways is to activate your Cox account.

If you experience an error, issue or equipment malfunction? You can reach out to Cox Communications using any of the following methods:

Telephone: i (800) 234-3993

Online chat

Local store finder

Follow the steps below to start using your Cox services:

Data
Visit www.cox.com/activate.	You tin besides call 1–800–234–3993.
Click "Next" when it verifies your setup	Note: if yous experience an upshot, use the alive conversation feature.
Enter your accost, telephone number and other details.	Check "All my equipment is installed at my Address."
Review the Privacy policy and choose "I Take."	Click Activate.
Wait until the activation procedure is completed.	Once the process is completed, click "Annals At present."

Cox Installation Guide Frequently Asked Questions

Find answers to your frequently asked questions almost Cox Cable and Internet.

Can I become Cox Communications in my area?

Cox Communications is a cable and internet service provider (Internet access provider) that serves Arkansas, Arizona, California, Connecticut, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Massachusetts, Missouri, North Carolina, Nebraska, Nevada, Ohio, Oklahoma, Rhode Island, and Virginia.

What is the Cox Communications customer service number?

To attain Cox Communications, you can telephone call their toll-free number: (800) 234-3993. They can answer all your questions about Cox loftier-speed internet access, cablevision issues, and even activation of a new phone service.

How fast are Cox Communications' Internet speeds?

Cox Communications' fastest and best internet service offers speeds upwards to 940 mbps.

How can I become help with Cox self-installation?

The best way to go assistance with self-installing Cox Communications' internet and cablevision TV is to call customer support at (800) 234-3993. Their tech support team will exist happy to assist with troubleshooting and resolving any issues you lot may encounter.